Question 1

What exactly do you offer?

Accepted Answer

We provide on-site childcare in beautifully decorated bell tents filled with toys, crafts, games, and age-appropriate activities. Perfect for weddings, festivals, private parties, and corporate events!

Question 2

What ages do you cater for?

Accepted Answer

Our services are typically for children aged 2 to 12, but we can tailor activities and supervision for other age groups—just let us know in advance so we can ratio each event accordingly.

Question 3

Are your staff qualified?

Accepted Answer

At each event, there will be at least 1 qualified staff member at Level 5, including, indate, peadeatric first aid training. All of our childcare staff will be DBS-checked and have experience in working with children in various settings.

Question 4

What's included in the bell tent setup??

Accepted Answer

Each bell tent comes fully equipped with soft flooring, cushions, toys, books, games, art supplies, and decorations. We also offer add-ons, such as, cinema set ups and mini discos!

Question 5

Do you offer sole supervison or an activity base?

Accepted Answer

We offer both. Our standard service includes full supervision so parents can relax and enjoy the event, knowing their children are safe and entertained. You can also opt to have us there to entertain and the children can come and go as they please!

Question 6

Can parents stay with their children in the tent?

Accepted Answer

Absolutely. Parents are welcome to stay, but our setup is designed so they don’t have to unless they want to

Question 7

How many children can you accommodate?

Accepted Answer

This depends on the size of the event and number of staff. A typical tent can comfortably host up to approximately 18 children at one time. We scale our staff and setup to suit your needs.

Question 8

What safety measures are in place?

Accepted Answer

Safety is our priority. We use secure equipment, follow strict hygiene protocols, and maintain a high child-to-staff ratio. We also have a risk assessment of our service and public liability insurance.

Question 9

Do you need access to power or water?

Accepted Answer

We usually require access to power for lighting or heating/cooling, and sometimes water. We’ll confirm these needs with you during the booking process. We do have backup generators if this is not available!

Question 10

How far in advance do I need to book?

Accepted Answer

We recommend booking as early as possible - especially for weddings and summer events - but we can sometimes accommodate last-minute requests depending on availability.

Question 11

What happens in bad weather?

Accepted Answer

Our bell tents are weatherproof, but in extreme weather conditions (heavy wind, lightning, etc.), we may need to adapt or relocate indoors if possible. We'll discuss contingency plans during your booking and further explanation to this can be found in our terms and conditions.

Question 12

What areas do you cover?

Accepted Answer

We’re based in the Costwolds (WR12). For events outside this area, additional travel fees will apply but we are more than happy to accommodate.

Question 13

Are you insured?

Accepted Answer

Yes, we carry full public liability insurance and all our services comply with local childcare regulations.

Question 14

How do I book or get a quote?

Accepted Answer

You can reach us through our website enquiry page, email, social media or phone. We'll ask a few questions about your event and send you a tailored quote.

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